Casavant on communicating complaints

Defender Radio POdcast 707 Casavant on communicating complaints

We’ve all been angry at a situation and let it out on social media. It makes sense: that’s a place our friends and community can gather from afar and acknowledge our feelings and join in the process of venting. The trouble these days, however, seems to be when that’s all we do when we have legitimate concerns about policies or the actions of others, particularly those in a position of authority.

When it comes to complaining, there’s not necessarily a right way, but there certainly are effective ways, especially when we want to see change as a result of our concerns. Whether it’s someone trespassing on property, a community member feeding wildlife inappropriately or a complaint about how a public official conducted themselves, it’s important to understand that without proper communication, little may change.

That’s why I connected with Bryce Casavant, the former Conservation Officer who faced disciplinary action for refusing to kill two innocent bear cubs. With his mixed background of military and law enforcement, as well as his PhD studies at Royal Rhodes and new role with Pacific Wild, Bryce was the ideal candidate for this interview. We discussed government complaints processes, how and when the Freedom of Information and Protection of Privacy Act can be utilized, and the reality that many people in our communities may face very real fears or wade through the tides of others’ privilege to exercise their rights.

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